• Malaysia Airlines chooses IBS’ AvientCrew
• Qantas Freight Launches Next Generation IT System
• Genares Worldwide Reservation Services expands relationship with HBSi
• Travelocity chooses iDemand Gateway™ for seamless connectivity
• White paper on Interlining in Airline Staff Travel

Malaysia Airlines chooses IBS’ AvientCrew
AvientCrew will replace the two different crew management systems that are currently being used by Malaysia Airlines (MAS) to manage their Technical Crew and Cabin Crew rosters. While the current system at MAS uses a combination of manual and IT-based systems, AvientCrew will automate the entire crew management and tracking process, facilitating crew pairing, rostering, tracking and manpower planning. The solution will optimize crew utilization, improve crew productivity, reduce disruption costs and streamline administrative processes. AvientCrew will be fully implemented at MAS in four phases over the next two years.

Qantas Freight Launches Next Generation Cargo System
Qantas Freight announced that it had successfully implemented the first component of iCargo, a next generation, industry specific information technology application. Qantas Freight Executive Manager Stephen Cleary, said iCargo would replace Qantas Freight’s existing legacy IT systems. “We have achieved a critical milestone for this important project, with the successful cut-over of the first phase in our iCargo implementation with our Unit Load Device (ULD) control and schedule management staff now having access to the application,” Mr Cleary said.

“The rollout of this new system, and the associated review of our work processes, will ultimately allow our business to be even more adaptable and even better able to service the changing needs of our customers. “iCargo will be integrated across the Qantas Freight network over a number of phases, with our terminal operations business planned to be the last to cutover late in 2010.” Mr Cleary said Qantas Freight had worked closely with the global software vendor IBS plc throughout the development of the iCargo application. “Qantas Freight subject matter experts have contributed to the application’s development since the very beginning thereby ensuring that iCargo will suit the needs of our business now and well into the future,” he added.

Genares Worldwide Reservation Services expands relationship with HBSi
iDemand Gateway solution to broaden and automate key distribution worldwide
Genares and HBSi (an IBS Group Company) have successfully worked together for many years to deliver reservations from Global Distribution Systems to its shared hotel partners. This expanded agreement, greatly enhances the marketing exposure for all of the Genares hotels.

“We are constantly evaluating any opportunities to drive even more value to our hotel partners. We chose HBSi because of their flexibility and track record in terms of quickly deploying connections to virtually any channel regardless of the business model. Equally important is their focus and commitment to partner with our Hotels to identify and aggressively build a network of distribution which speaks to the unique needs of our hotel customers,” said Ursula Rhode, Genares, EVP.

Travelocity chooses iDemand Gateway™ for seamless connectivity
Travelocity, a leading provider of consumer-direct travel services for the leisure and business traveler, markets and distributes travel-related products and services directly to individuals through Travelocity and its various brand websites, contact centers, and websites owned by its supplier and distribution partners. With the iDemand Gateway™, Travelocity customers can now directly access offerings, pricing information about airlines, hotels, car rental companies, cruise lines, vacation and last-minute travel packages, and other travel-related services, in real time.

“The benefit of HBSi’s connectivity to our hotel suppliers is to provide them with a multifaceted solution, and the benefit to us and our customers is access to enhanced rates and hotel inventory, up to the day of arrival,” said Noreen Henry, Vice President hotels and packaging, Travelocity.

The Future of Interlining for Airline Staff Travel
(White paper: iFly Staff )
Interline for airline staff travel is gaining more focus these days epecially since the IATA deadline for interline staff travel e-ticketing is not that far away. The white paper attempts to analyze the challenges that all the stakeholders face in addressing this issue and also the possible solutions. Read more