Jayan is the Senior Vice President & Head of Global Human Resources. He is responsible for developing the HR organization as a credible business partner for IBS as it enters its next stage of growth.
With over 19 years of experience at IBS alone, his leadership and management skills have spanned different functions within the Company – Global Service Delivery, Production Services and Line of Business (LoB) management.
In his previous role, Jayan headed the Software Services LoB, responsible for acquiring several large and well-known customer accounts. Prior to this, he successfully set up the Production Services wing of IBS that manages Resources Deployment, Project Management, Technology Competence and Network Services. Jayan was also instrumental in setting up and managing IBS’ Technology Consulting Division and played a key role in the international level quality certifications of the Company, defining and institutionalizing several processes and policies within the organization. His understanding of current market dynamics helped him set up different organization-wide initiatives like Product Certification and Productivity Improvement programs.
Jayan holds a Bachelor's degree in Engineering from the University of Kerala. Prior to joining IBS in 1997, Jayan had a brief stint with the Steel Authority of India (SAIL).