IBS Software Services - Provides proactive answers. For charter airlines.

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Linx

Important Information

Whether it's international airlines, logistics firms, airports or international travel associations round the globe, IBS is trusted and appreciated by leading international players. You'll find them all in our client list.

We strive to live up to the credo of "Inventing future". We provide solutions that transform and redefine our clients businesses.

Provides proactive answers. For charter airlines.

Looking for a much smoother way to handle the customized and special requests of charter airlines?

Allow us to introduce Linx - a proactive software. Specially designed to take care of special services requests, it configures inventory, and thus allows you to keep up to market trends and requirements.

You can now reconcile passengers from external sources and allocate seats within minutes. The result: Your staff has more time for customer management and revenue-earning from special services request sales.

With specific passenger details, you can serve and manage customer requirements better, and ensure continuously effective communication. You also have a complete audit trail right from the customer to the agents who are responsible for the delivery of these special services.

Linx is scalable and future-proof in its design. Easy to use and proven, it allows you to meet your customer’s satisfaction levels.

Features

Ensures effective communication. Improves customer satisfaction

Linx is packed with amazing features that:

Create an unlimited number of Special Services Requests specific to your own requirements
Allow any type of service to be created for your charter airline quickly and efficiently because of its user-managed Special Services Request configuration tool
Consolidate passenger Special Services Requests from reservation systems and third parties (airlines, tour operators, etc)
Pre-seat passengers automatically, taking into consideration configurable seat preferences (extra leg room, special seats, etc)
Over-ride automatic seating by using ‘drag and drop’ feature
Ensure accurate delivery of service by generating handling agent messages that lists passenger, booking and Special Services Request details
Send passenger information and handling agent messages to various stations using SITA messaging protocols or via e-mail thereby reducing operation costs
Generate a wide range of operational and management reports
Ensure correct and timely follow-up of all queries and complaints from pre-flight to post-flight operations integrated by ‘diary’ function for call-center / customer service staff
Ensure up-to-date flying program information with its integration to flight operations functionality

Benefits

Ensures effective and logical workflows. Reduces costs.

Here's what Linx does to make life easier for you:

Follows best practices ensuring effective and logical workflows with proven functionality developed in co-operation with industry specific business scenarios and user requirements
Integrates with external systems like flight operations, crew reporting, E-mail and credit card payment gateway
Provides cost-effective solutions with automated processes, user friendly and logical workflow, modern application design, fast implementation and scalable, future-proof design

Linx Contact Form

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Corporate Information

IBS Software Services (P) Ltd
5th Floor, NILA, Technopark Campus
Trivandrum 695 581, India.
Tel: +91 471 2700080
Fax: +91 471 2700078
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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