iLoyal is the next generation loyalty management solution developed by IBS for the airline industry. iLoyal covers a wide range of airline loyalty business sectors ranging from, managing of Frequent Flyer programs to efficiently handling the loyalty CRM (customer relationship management) functions. iLoyal is designed to cater to airlines with a few members to airlines with a large member base. iLoyal caters to the loyalty domain with two solutions; viz – iLoyal FFP and iLoyal CRM

iLoyal FFP
iLoyal FFP handles the loyalty business aspects in the airline loyalty domain and

• Helps loyalty members to "Earn and Burn" points
• Helps the airlines to add "Air and Non-Air partners" to their loyalty program

iLoyal FFP is also bundled with a flexible Rule Engine that helps airlines create multiple rules to run the loyalty program as also to foster the accrual and redemption of mileage points.

iLoyal CRM
iLoyal CRM is designed to help airlines get a better idea on the customer and thus aid in taking better management decisions. iLoyal CRM

1. Delivers the first pre-built Analytics solution for the airline industry
2. Enables the airline to track and eradicate fraudulent activity efficiently
3. Supports the airline to design and effectively execute Campaigns.

iLoyal is envisioned to be the leading loyalty management system for the air travel industry. iLoyal is designed to help airlines

• Enhance Customer Loyalty
• Provide Insights to reward loyal profitable customers
• Improve Customer Service Quality
• Expand Business Operations efficiently whilst spending less on systems.
• The product design supports innovative airline business models and enable airlines to respond efficiently to the ever-changing demands of the air travel industry.
• The product will be a viable and inevitable migration option from the current legacy system