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PRODUCTS Airline Passenger Services iFly Staff iFly Staff CaseStudy 3
PRODUCTS Airline Passenger Services iFly Staff iFly Staff CaseStudy 3 Testimonial
“Selection of the right staff travel management system was an essential criteria given SAA’s restructuring of its core IT systems. iFly was a perfect functional and technical fit for our requirements. The IBS team worked in perfect harmony with our IT team ensuring a smooth transition to the new system, conforming to the tight deadlines. The implementation of this new system has generated a steady increase in the number of staff bookings with a much more simplified and manageable solution now being available for use.”
| Reduce the cost of staff travel administration by atleast 50% |
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Like many other airlines, you also must be having a team that manages staff travel within your organization who strive to achieve excellence in keeping your internal customers happy. As your employee strength grows, maintaining acceptable service levels require additional resources for the staff travel team with concomitant costs. Learn how iFly Staff – the new-generation staff travel system can help your airline reduce administrative costs in staff travel management, eliminate paper work and reduce administrative overheads by automating your staff travel policies & request workflows. A Real Life Case Study A leading International airline from the African continent with employee strength of more than 10,000 achieved upto 50 % reduction in staff travel management costs using iFly Staff – the new-generation staff travel management system. Like at most airlines, staff leisure travel is a highly regarded employee benefit at this airline too. Staff travel requests were managed by a 12 member team. The processing of travel requests was partially automated – the staff could check their eligibilities and create travel request, but had wait in queues for more than 2 hours to get their bookings done. As the staff travel requests increased, it became increasingly difficult for the team to handle the nearly doubled workload. The airline’s partially automated legacy based system was incapable of handling the growing number of employee records and the concessions for each employee & their dependants. Thus it became imperative that the staff travel function be automated in order to reduce the load on the staff travel office and additonal costs incurred to maintain the functon Following a detailed evaluation procedure, the airline chose IBS’ iFly Staff solution as that would meet their requirements perfectly. iFly Staff equipped the airline to effectively manage its staff travel by centralizing and streamlining the processes at the airline. The solution integrated the employee records from the airline HR system & concession details from their previous staff travel system enabling a single point access for staff travel related data. By fully automating staff travel process, the airline dramatically reduced the human effort and the administrative costs in staff travel office. Even when the airline’s employee strength increased, the staff travel team with the help of iFly Staff, was able to easily manage the increased requests, without having to bear any additional costs. The airline was able to re-deploy many of the resources from the staff travel team to other departments within the Company. The automation provided by the iFly Staff solution thus helped the airline reduce the infrastructure and communication costs and thereby cut administrative costs by 50 %. Now it’s your turn Eliminate paper works in your staff travel department…Trim workloads and overheads...Go automated! We will help you to reduce your staff travel administration costs by at least 50 %. To know more about iFly Staff, please e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or contact him over phone at +91 471 6614 590 Interested to read more case studies? Click here |