IBS Software Services

Airline Operations MPM

Manpower Management

iFlight Crew Manpower Management (MPM) assists airlines to achieve the optimum level of appropriately qualified pilot and cabin crew resources in the right place and at the right time.  This minimizes the overall crew resource cost, streamlines the crew supply chain and ensures a robust crewing operation. The unique advantage of MPM is its end-to-end ‘manpower management’ approach.  This means that the system not only allows for an intuitive and responsive way to accurately calculate an airline’s forward crew requirement, but also allows continuous monitoring, assessment and adjustment of the plan to meet the supply and demand changes of the airline. .  This approach ensures that planned objectives and efficiencies are carried through to the day of operation.  Post-operation feedback and analysis ensures that realities can be used as inputs to subsequent planning cycles, further refining the on-going resource plan. Manpower management enables faster, smarter crew allocation decisions leading to a reduction in crew costs through improved recruitment plans, training plans and crew movement profiles



Typically in airlines crew costs typically represent up to 20% of an airlines operational cost base, consequently a few percentage points change in crew manpower requirement can result in significant crew cost savings and an increase in profit margin.

  • Maximize crewing efficiency, by ensuring the right number of qualified crew in the right place at the right time
  • Enable continuous monitoring of the crew resource plan, and adjust to stay in line with reality
  • Reduce the effort required to adapt crew pairing and rostering solutions
  • Increase the stability of crew planning process
  • Reduce process runtimes through the planning process
  • Improves crew satisfaction with more predictable leave lines
  • Increase process efficiency

  • Ensure Right Number of Qualified Crew in the Right Place at the Right Time
  • Provide visibility, accuracy and transparency through the crew resourcing process, from analysis through to planning, execution and post-hoc review.
  • Enable Timely & Effective Response to Change
  • Improve Post-hoc Analysis and Future Planning
  • Improvement of operational performance through reduction in errors and discrepancies
  • Better timed recruitment and training
  • Removes reliance on individual knowledge and spreadsheets

  • Analysis through ‘what-if’ scenarios in support of strategic and business planning
  • Maintenance of rule sets and crew preferences pertinent to Manpower Planning
  • Supports strategic / long term / Macro planning from fleet plan / network plan
  • Budget planning using SSIM / Pairing
  • Micro planning using SSIM / Pairing / Pre-assignments
  • Profile leave demand and effectively plan leave lines and exhaust leave liability
  • Works with interface feeds from training pre-assignments and leave pre assignments
  • Ability to handle complex and multiple contract types
  • Forecast of crew high hours using regulatory compliance of crew flying statistics to ensure that crew operate within legal limits
  • Interfaces with other core systems allows a centralised view of critical information