Airline Passenger Services
Spoilt for choices, airline passengers today are an empowered and discerning lot, expecting to be treated uniquely at all times. For a lasting relationship, airlines need to provide a differentiated travel experience for passengers at every touch point at no extra cost. To accomplish this, an airline would require an end to end Passenger Service System (PSS) that aggregates value to passengers whilst being forward-looking to accommodate evolving demands for personalized services.
Welcome to iFly Solution Suite, IBS’ PSS solution. With configurable capabilities and real-time operational data, the solution focuses on enhanced passenger experience, operational efficiency and revenue growth. At the core of the iFly Solution suite are Reservations, Inventory Management & Departure Control, Airline Loyalty, Staff Travel and Airline Holidays & Tour Management.
Over 25 leading airlines use the solution suite including Air Astana, Air Baltic, Air New Zealand, Belle Air, Blue Panorama, BMI, Cathay Pacific, China Eastern, Etihad, Eurolot, Eurostar, EVA Air, Lux Air, South African Airways, TUI and T’way Airlines.
iFly Res - the Passenger Service System
iFly DCS - the Departure Control System
iFly Loyalty - the Passenger Loyalty and CRM System
iFly Staff - the Staff Travel Management System
iFly Tour - the Airline Holidays & Tours Management System