Why are airline loyalty programs attractive targets for fraud?

Loyalty points represent real economic value and can be converted into flights, upgrades, and rewards, making them attractive targets for attackers.

What are the most common types of airline loyalty fraud?

Common types include account takeover, unauthorized redemption of points, internal misuse of loyalty systems, and exploitation of program rules.

How can airlines detect loyalty fraud earlier?

Airlines detect loyalty fraud using transaction monitoring, behavioral analytics, anomaly detection models, and machine learning-based fraud detection systems.

How can airlines reduce loyalty program fraud risk?

Airlines can reduce fraud risk by implementing stronger authentication, monitoring redemption behavior, auditing internal system access, and using modern loyalty platforms with built-in fraud detection capabilities.

Corporate Overview

Redefining mission-critical operations at the world’s largest airlines, airports, hotels and cruise companies.

Setting a new standard

For over 25 years, we’ve helped the world’s leading travel and transport companies—including 80% of top-grossing airlines—modernize the systems behind their success.

From retail to loyalty, crew to cargo, hospitality to cruise, our modular SaaS platforms replace complexity with clarity, improving how you do business every day. Our custom solutions move as fast as the market demands to accelerate your innovation, drive efficiency, and expand revenue opportunities.

We’re known for what we build and the outcomes we deliver. That’s precisely, reliably, and with your next move in mind—so you can continuously set the new standard in your industry.

How IBS Software is redefining the future of travel through the power of technology

Leaders speak

V K Mathews, Founder and Executive Chairman reflects on
IBS Software’s ongoing mission to redefine the travel industry.

Jayan Nair, Head of Global HR, IBS Software talks about our company's greatest assets - people.

OUR TECHSTORY

Our method is your innovation

There’s no time to be overcome by change. IBS Software's one-of-a-kind technology approach steps out of the black box, and facilitates innovation across the most demanding of industries.

Recognitions

Certifications

Acquisitions

Above Property Services (APS) - to provide the only unified platform in the hospitality industry for seamlessly managing the entire customer journey from booking to fulfillment for the global hotel chain, resort, and gaming markets
Accenture Freight and Logistics Software (AFLS) - to bolster Air Cargo Capabilities and extend into Ocean Freight & Logistics
Ad OPT - Leading provider of crew planning optimization solutions
Hotel Booking Solutions Incorporated (HBSi), Atlanta - IT solutions provider to the hospitality industry
Moveo Systems, Bangalore – Company developing human interaction solutions for airports and enterprises
VISaer - US based leader in aviation maintenance and engineering (M&E) software solutions
Discovery Travel Systems, Virginia - B2B travel technology provider to the cruise, tour, and vacation travel industry
Avient Technologies from Honeywell International, which caters to the flight ops needs of any type of airlines
TopAir from EDS, which caters to the flight ops needs of small and medium-sized airlines