Oman Air transformed its staff travel experience with a self-service, user-friendly booking system with high levels of automation. Discover how IBS Software enabled Oman Air in this journey with a modern SaaS-based staff travel solution.
How a unique testing factory model helped Lufthansa Cargo accelerate the roll-out of new systems and applications while ensuring the highest quality standards
One of the world’s leading freight carriers, Lufthansa Cargo embarked on a mission to modernize their digital infrastructure for cargo operations. To achieve this, they transitioned from their existing cargo management system into a modern digital SaaS platform that handled end-to-end management of critical cargo functions and workflows.
How SunExpress improved revenue generation opportunities and boosted yield by deploying a unified seat only and tour operator allotment PSS platform
SunExpress was using multiple systems and teams to manage its seat only and tour operator business lines, the latter representing a significant contributor to the airline´s sales. Operating off multiple systems resulted in a costly and inefficient IT infrastructure and lack of inventory visibility between sales teams resulting in frustrated tour operator partners and missed sales opportunities. iFly RES provided SunExpress with a single and fully integrated platform with advanced revenue management capabilities to manage both of its business lines, unlocking new revenue opportunities, increased sales, seamless tour operator partnerships, advanced digital distribution capabilities, and operational efficiencies.
True to its core principle "More than just a flight", Bamboo Airways' key focus is on creating exceptional customer experiences and achieving high passenger load factors. For this, the airline sought a cutting-edge Passenger Services System (PSS) and a loyalty platform that could be launched quickly yet adapt and scale to their evolving business needs. Bamboo Airways didn't just want a technology vendor; they wanted a trusted business partner for the journey.
Transforming Fly-In Fly-Out (FIFO) & Accommodation Operations for a major energy company in North America
In pursuit of client's focus on core business operations, client wanted to improve its travel model to manage operations at multiple regions in North America. Each operation had its unique requirements, business rules and procedures. Adding to it, client had multiple tools to manage its complex end-to-end logistics and lodge operations from demand forecasting, capacity optimization, flight scheduling, lodge planning, reservation management, departure control, lodge actuals, reporting and charge back. Client wanted a one-stop platform that incorporated industry best practices and processes to manage its travel logistics, including lodging, safely and efficiently
Following SITA's announcement that it was divesting its PSS business, Fly Gangwon was in a pinch to replace its Passenger Services System (PSS) within a tight timeframe. Having evaluated multiple PSS vendors, the airline selected IBS Software's iFly RES, an integrated reservations (RES) and departure control system (DCS) product suite. Working closely together, Fly Gangwon went live on iFly RES in just five months. iFly RES offers comprehensive support for traditional sales channels like GDS, interline, and codeshare, as well as direct channel sales using native and NDC APIs.
Airlink wanted to launch its own comprehensive e-commerce capabilities and maximize revenue as an independent airline after exiting its franchise mode of operations which lasted 23 years. Learn how IBS Software built and deployed a seamless e-commerce platform for Airlink's online sales on AWS cloud to ensure future-proof scalability and reliability for its digital landscape.
Treasure Island (TI), one of the most iconic hotels in Las Vegas’ strip, had a challenge to book rooms for small groups – their automated process taped out at 2 rooms. By working with Lexyl Travel Technologies, IBS Software produced a solution. Lexyl created a white label website designed to reflect TI’s branding.
EGO Airways wanted to establish a new Italian airline concept, ensuring hospitality and continuous assistance to customers and allowing them to be the absolute key players in the journey, making flying a unique and exclusive experience. To achieve this, the airline wanted a PSS system that could: (a) support an open system architecture and API toolset (b) have the ability to set up and manage ancillary sales in different sales channels, and (c) support single-sign-on across multiple customer-facing interfaces offering a seamless user experience.