Success Stories

Personalising Customer Experience in Dynamic Packaging

The customer was on a quest to offer an enhanced packaging experience for travellers. Read on to know how IBS realised this goal by delivering a highly robust and personalised packaging solution with high levels of customisation and booking options.

Transforming Crew Operations at Lufthansa

Crew member allocation and deployment at Lufthansa used to run in a highly complicated environment that evolved over more than three decades, with components ranging between new and over 40 years old. With growing operational risks and concerns on system extendibility, Lufthansa recognized that replacing the entire platform was key to ensuring business scalability and growth.

Performance Upgrade for the World’s Leading Cruise Line

One of the world’s leading cruise lines embarked on a digital journey to transform the search experience for its agents and guests while booking. Its legacy technology backbone could offer only limited search functionality despite the customer having a large plethora of custom booking options.

Facilitating Seamless Message Exchange for a Leading African Airline

A leading airline in the African region required a message transformation platform to allow its various operational systems to exchange schedules and other standard procedural messages vital for business continuity. Explore how IBS helped the customer to seamlessly achieve intra-system messaging capability by building a world class message transformation platform.

Enabling Seamless Business Growth with Successful LCC-FSC Integration for a Leading OTA

The customer is one of the largest OTA players in the Asia-Pacific region with significant presence in the Japanese market. Inability to integrate quickly with LCC and FSC players in the industry had posed several serious challenges from global competitors. The customer engaged IBS to scale its travel options by seamlessly integrating the best LCC and FSC airline players in the market.

Helping Shell

People and material logistics form a critical part of operations at oil and gas companies. Having set one of the highest standards in the oil & gas industry, in terms of HSSE (Health, Safety, Security and Environment) and operations, Shell needed a solution that had the ability to manage people safely and was in full compliance with the standards.

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