Stories that redefine our partnerships

Lufthansa Cargo (LCAG) set out to simplify and modernize its air cargo and airmail operations. Running separate systems for cargo, airmail, and freighter vs passenger flights created operational bottlenecks, inconsistent data, and growing compliance challenges. With iCargo Mail, LCAG moved to a single, unified platform that manages air cargo and airmail across the entire operational lifecycle. The result: automated workflows, real-time visibility, and a more efficient, compliant foundation for scalable operations.

Philippine Airlines (PAL) relied extensively on manual and resource-intensive processes for facilitating staff travel, often leading to inefficiencies, delays, and cost escalations. They needed a cloud-based solution that could integrate with the HR systems to streamline staff travel and offer employees comprehensive self-service capabilities for a seamless booking experience.

Solaseed Air, a regional Japanese airline, needed to close the gap between its traditional frequent flyer program and the expectations of its leisure-focused customer base. In partnership with IBS Software, the airline launched a reimagined loyalty program powered by iLoyal, featuring Japan’s first-of-its-kind mile pooling capability. 

Find out why LATAM Airlines selected iLoyal to drive innovation in loyalty

Nikhil Ravishankar, Chief Digital Officer of Air New Zealand, highlights the airline’s investment in technology to enhance its loyalty program, Airpoints. Discover the new benefits designed for their members.

With an established presence across different verticals in the cargo industry, MSC expanded its footprint by entering air cargo with the launch of MSC Air Cargo in October 2022. Having experienced rapid growth and increased complexity and with ambitious plans for the future, the company needed a flexible technology platform to support and scale its business. Find out how iCargo helped them get there.

Oman Air transformed its staff travel experience with a self-service, user-friendly booking system with high levels of automation. Discover how IBS Software enabled Oman Air in this journey with a modern SaaS-based staff travel solution.

SunExpress was using multiple systems and teams to manage its seat only and tour operator business lines, the latter representing a significant contributor to the airline´s sales. Operating off multiple systems resulted in a costly and inefficient IT infrastructure and lack of inventory visibility between sales teams resulting in frustrated tour operator partners and missed sales opportunities. iFly RES provided SunExpress with a single and fully integrated platform with advanced revenue management capabilities to manage both of its business lines, unlocking new revenue opportunities, increased sales, seamless tour operator partnerships, advanced digital distribution capabilities, and operational efficiencies.

True to its core principle "More than just a flight", Bamboo Airways' key focus is on creating exceptional customer experiences. Discover how the airline implemented multiple loyalty program designs targeting different segments through a single platform, iLoyal, in just four months and achieved a 350% growth rate in loyalty members in just 12 months. Bamboo Airways didn't just want a technology vendor; they wanted a trusted business partner with a loyalty platform that could be launched quickly and adapt and scale to their evolving business needs.