Success Stories

Implementing a Passenger Services System Remotely for EGO Airways

EGO Airways wanted to establish a new Italian airline concept, ensuring hospitality and continuous assistance to customers and allowing them to be the absolute key players in the journey, making flying a unique and exclusive experience. To achieve this, the airline wanted a PSS system that could: (a) support an open system architecture and API toolset (b) have the ability to set up and manage ancillary sales in different sales channels, and (c) support single-sign-on across multiple customer-facing interfaces offering a seamless user experience.

American Airlines Cargo with IBS iCargo Implementation

For over 4 decades American Airlines cargo added bespoke IT solutions to the cargo system stack as and when a need came up. A staggering 91 independent yet interfaced systems were supporting the global air cargo business of AA Cargo and the complexity was threatening the business. AA needed the right system and the right people to implement it considering the huge technology and people transformation that it was attempting after few earlier failed ones. 

Strategic quality consulting to build a modern airfreight sales booking platform at Lufthansa Cargo

Lufthansa Cargo wanted a partner to ensure end-to-end solution quality through business process-driven quality consulting for the seamless migration of its legacy cargo booking system to a modern cloud-based digital platform. Learn how IBS Software demonstrated ownership of the solution’s quality and enabled the customer to roll out the new platform faster without compromising quality.

Achieving Data Center Independence with Public Cloud Services

A leading Japanese OTA was nearing its data center contract renewal phase. Learn how IBS Software offered a consultative approach to migrate the OTA's digital assets to the public cloud and enabled it to realize the benefits quickly.

Transforming the Travel Rewards Website for a Leading OTA's Partner

One of the world’s largest OTAs wanted to enable a leading bank partner with high-end travel rewards and an engagement platform for its customers. Learn how IBS Software rolled out a dedicated travel rewards website with focus on improved content, performance, and customer engagement.

Taking Staff Travel to the Next Level

One of the largest carriers in the Middle East region, catering to over 100 destinations worldwide and serving approximately 20 million passengers annually, was looking for the right solution to automate its complex staff travel policy, improve lead time, and follow global standards & compliance requirements.

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