Stories that redefine our partnerships

How a powerful web solution for Sky Assist automates end-to-end baggage recovery

Sky Assist, a leader in baggage management solutions, wanted to automate the lost baggage recovery process and prevent disruptions and chaos at airports in the event of large-scale baggage loss incidents like a natural calamity. Download this case study to learn how IBS Software built a web solution that enabled Sky Assist to seamlessly automate baggage recovery operations at airports.

How a dynamic packaging platform transformed Skypak Tours' wholesale business and customer experience

Pre-packaged tours were a major revenue stream for Skypak Tours. However, their growth potential was limited by the lack of an online booking feature. Furthermore, they couldn't provide travelers with flexible customization options for individual items within a package itinerary. Download this case study to discover how IBS Software built a modern dynamic packaging platform to equip Skypak Tours with features such as self-service mobile-friendly web platform for bookings, tour customizations, partner integrations for ancillary services, and more.

How a unique testing factory model helped Lufthansa Cargo accelerate the roll-out of new systems and applications while ensuring the highest quality standards

One of the world’s leading freight carriers, Lufthansa Cargo embarked on a mission to modernize their digital infrastructure for cargo operations. To achieve this, they transitioned from their existing cargo management system into a modern digital SaaS platform that handled end-to-end management of critical cargo functions and workflows.

Building and deploying Airlink's comprehensive e-commerce platform in the public cloud

Airlink wanted to launch its own comprehensive e-commerce capabilities and maximize revenue as an independent airline after exiting its franchise mode of operations which lasted 23 years. Learn how IBS Software built and deployed a seamless e-commerce platform for Airlink's online sales on AWS cloud to ensure future-proof scalability and reliability for its digital landscape.

Strategic quality consulting to build a modern airfreight sales booking platform at Lufthansa Cargo

Lufthansa Cargo wanted a partner to ensure end-to-end solution quality through business process-driven quality consulting for the seamless migration of its legacy cargo booking system to a modern cloud-based digital platform. Learn how IBS Software demonstrated ownership of the solution’s quality and enabled the customer to roll out the new platform faster without compromising quality.

Achieving Data Center Independence with Public Cloud Services

A leading Japanese OTA was nearing its data center contract renewal phase. Learn how IBS Software offered a consultative approach to migrate the OTA's digital assets to the public cloud and enabled it to realize the benefits quickly.

Transforming the Travel Rewards Website for a Leading OTA's Partner

One of the world’s largest OTAs wanted to enable a leading bank partner with high-end travel rewards and an engagement platform for its customers. Learn how IBS Software rolled out a dedicated travel rewards website with focus on improved content, performance, and customer engagement.

Personalised Member Portal for SunExpress' Loyalty Program

After selecting IBS Software’s iFly Loyalty platform to power its loyalty program, SunExpress wanted to offer an innovative and engaging web portal for its loyalty members to experience the program. Learn how IBS Software built a dedicated member portal as a SaaS offering along with iFly Loyalty to enable SunExpress provide its loyalty members with a world-class experience and derive profitable value from the business

Digital Transformation of Airline Revenue Accounting System through an Intelligent Data Hub

A leading Japanese airline wanted to bolster its revenue accounting practice by on-boarding a powerful new product. But the integration posed several challenges due to the lack of a seamless mechanism for various systems to communicate and exchange information with the new revenue accounting product. Learn how IBS Software built an integrated hub to help the customer achieve seamless interoperability for their existing systems with the new product.