Success Stories

Strategic quality consulting to build a modern airfreight sales booking platform at Lufthansa Cargo

Lufthansa Cargo wanted a partner to ensure end-to-end solution quality through business process-driven quality consulting for the seamless migration of its legacy cargo booking system to a modern cloud-based digital platform. Learn how IBS Software demonstrated ownership of the solution’s quality and enabled the customer to roll out the new platform faster without compromising quality.

Achieving Data Center Independence with Public Cloud Services

A leading Japanese OTA was nearing its data center contract renewal phase. Learn how IBS Software offered a consultative approach to migrate the OTA's digital assets to the public cloud and enabled it to realize the benefits quickly.

Transforming the Travel Rewards Website for a Leading OTA's Partner

One of the world’s largest OTAs wanted to enable a leading bank partner with high-end travel rewards and an engagement platform for its customers. Learn how IBS Software rolled out a dedicated travel rewards website with focus on improved content, performance, and customer engagement.

Personalised Member Portal for SunExpress' Loyalty Program

After selecting IBS Software’s iFly Loyalty platform to power its loyalty program, SunExpress wanted to offer an innovative and engaging web portal for its loyalty members to experience the program. Learn how IBS Software built a dedicated member portal as a SaaS offering along with iFly Loyalty to enable SunExpress provide its loyalty members with a world-class experience and derive profitable value from the business

Digital Transformation of Airline Revenue Accounting System through an Intelligent Data Hub

A leading Japanese airline wanted to bolster its revenue accounting practice by on-boarding a powerful new product. But the integration posed several challenges due to the lack of a seamless mechanism for various systems to communicate and exchange information with the new revenue accounting product. Learn how IBS Software built an integrated hub to help the customer achieve seamless interoperability for their existing systems with the new product.

Enabling continuous digital transformation at TUI Group through collaborative technology partnership

TUI Group wanted to turn more competitive by enabling its technology ecosystem to incorporate new-age digital capabilities that were increasingly becoming a demanding market proposition. Learn how IBS Software was engaged to own, stabilise, and transform TUI Group’s technology landscape to incorporate newer digital capabilities that influenced market competitiveness.

Bookings on the go with custom mobile app development

A leading Middle East airline wanted to cater to a large mobile-savvy customer base with a dedicated mobile booking solution. Learn how IBS helped the customer to deliver a powerful mobile booking experience with dedicated apps for Android and iOS platforms.

Enhancing customer experience through business process risk-based test strategy

One of the world’s largest airlines was on a mission to transform its legacy cargo management technology into a web-based, fully integrated, modern platform. Read on to know how IBS became the airline’s strategic quality assurance partner, enabled acceptance testing for the new platform, and helped the massive transition to be rolled out faster, without disruptions.

Transforming Air Cargo Booking Experience for Korean Air Cargo

Korean Air Cargo was on a mission to replace its legacy cargo management system with a state-of-the-art, cloud-based system. The customer wanted to offer vendors and freight forwarders a seamless and personalised web portal to carry out various activities related to cargo booking and tracking. Read the case study to know how IBS built a modern and highly efficient cargo booking portal for Korean Air Cargo, conforming to high usability standards.

Enabling High Velocity Test Data Using Intelligent Automation

A leading Japanese airline wanted to ensure risk-free migration of its legacy passenger service system into a powerful new digital solution. It needed a strategic quality assurance partner who could enable high-velocity test data generation for ensuring all facets of the new solution were certified for quality and rolled out faster into the market. Learn how IBS enabled this seamless migration with high-velocity test data generation through intelligent automation.

Personalising Customer Experience in Dynamic Packaging

The customer was on a quest to offer an enhanced packaging experience for travellers. Read on to know how IBS realised this goal by delivering a highly robust and personalised packaging solution with high levels of customisation and booking options.

Performance Upgrade for the World’s Leading Cruise Line

One of the world’s leading cruise lines embarked on a digital journey to transform the search experience for its agents and guests while booking. Its legacy technology backbone could offer only limited search functionality despite the customer having a large plethora of custom booking options.

Facilitating Seamless Message Exchange for Airlink

Airlink required a message transformation platform to allow its various operational systems to exchange schedules and other standard procedural messages vital for business continuity. Explore how IBS helped the customer to seamlessly achieve intra-system messaging capability by building a world class message transformation platform.

Enabling Seamless Business Growth with Successful LCC-FSC Integration for a Leading OTA

The customer is one of the largest OTA players in the Asia-Pacific region with significant presence in the Japanese market. Inability to integrate quickly with LCC and FSC players in the industry had posed several serious challenges from global competitors. The customer engaged IBS to scale its travel options by seamlessly integrating the best LCC and FSC airline players in the market.

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