Success Stories

Bookings on the go with custom mobile app development

A leading Middle East airline wanted to cater to a large mobile-savvy customer base with a dedicated mobile booking solution. Learn how IBS helped the customer to deliver a powerful mobile booking experience with dedicated apps for Android and iOS platforms.

Enhancing customer experience through business process risk-based test strategy

One of the world’s largest airlines was on a mission to transform its legacy cargo management technology into a web-based, fully integrated, modern platform. Read on to know how IBS became the airline’s strategic quality assurance partner, enabled acceptance testing for the new platform, and helped the massive transition to be rolled out faster, without disruptions.

Transforming Air Cargo Booking Experience for Korean Air Cargo

Korean Air Cargo was on a mission to replace its legacy cargo management system with a state-of-the-art, cloud-based system. The customer wanted to offer vendors and freight forwarders a seamless and personalised web portal to carry out various activities related to cargo booking and tracking. Read the case study to know how IBS built a modern and highly efficient cargo booking portal for Korean Air Cargo, conforming to high usability standards.

Enabling High Velocity Test Data Using Intelligent Automation

A leading Japanese airline wanted to ensure risk-free migration of its legacy passenger service system into a powerful new digital solution. It needed a strategic quality assurance partner who could enable high-velocity test data generation for ensuring all facets of the new solution were certified for quality and rolled out faster into the market. Learn how IBS enabled this seamless migration with high-velocity test data generation through intelligent automation.

Personalising Customer Experience in Dynamic Packaging

The customer was on a quest to offer an enhanced packaging experience for travellers. Read on to know how IBS realised this goal by delivering a highly robust and personalised packaging solution with high levels of customisation and booking options.

Performance Upgrade for the World’s Leading Cruise Line

One of the world’s leading cruise lines embarked on a digital journey to transform the search experience for its agents and guests while booking. Its legacy technology backbone could offer only limited search functionality despite the customer having a large plethora of custom booking options.

Facilitating Seamless Message Exchange for a Leading African Airline

A leading airline in the African region required a message transformation platform to allow its various operational systems to exchange schedules and other standard procedural messages vital for business continuity. Explore how IBS helped the customer to seamlessly achieve intra-system messaging capability by building a world class message transformation platform.

Enabling Seamless Business Growth with Successful LCC-FSC Integration for a Leading OTA

The customer is one of the largest OTA players in the Asia-Pacific region with significant presence in the Japanese market. Inability to integrate quickly with LCC and FSC players in the industry had posed several serious challenges from global competitors. The customer engaged IBS to scale its travel options by seamlessly integrating the best LCC and FSC airline players in the market.

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