In pursuit of client's focus on core business operations, client wanted to improve its travel model to manage operations at multiple regions in North America. Each operation had its unique requirements, business rules and procedures. Adding to it, client had multiple tools to manage its complex end-to-end logistics and lodge operations from demand forecasting, capacity optimization, flight scheduling, lodge planning, reservation management, departure control, lodge actuals, reporting and charge back. Client wanted a one-stop platform that incorporated industry best practices and processes to manage its travel logistics, including lodging, safely and efficiently
People and material logistics form a critical part of operations at oil and gas companies. Having set one of the highest standards in the oil & gas industry, in terms of HSSE (Health, Safety, Security and Environment) and operations, Shell needed a solution that had the ability to manage people safely and was in full compliance with the standards.
The operator used multiple systems to manage their logistics operations, ranging from spreadsheets to sophisticated transportation management systems.
The client has employees working in various locations like on offshore assets and in high-rise offices. Due to hostile work environment (especially on offshore assets), safety is given top priority.
The company's excessive reliance on legacy tools (MS Excel/e-mails) and mechanisms that were employed to manage its day-today logistics operations started taking a heavy toll on its operational efficiencies.
One of the primary challenges that weighed down our client in terms of reduced operational efficiencies was its excessive reliance on disparate, outmoded and manual systems to accomplish day-to-day logistics management tasks.