Stories that redefine our partnerships

Digital Transformation of Airline Revenue Accounting System through an Intelligent Data Hub

A leading Japanese airline wanted to bolster its revenue accounting practice by on-boarding a powerful new product. But the integration posed several challenges due to the lack of a seamless mechanism for various systems to communicate and exchange information with the new revenue accounting product. Learn how IBS Software built an integrated hub to help the customer achieve seamless interoperability for their existing systems with the new product.

Enabling continuous digital transformation at TUI Group through collaborative technology partnership

TUI Group wanted to turn more competitive by enabling its technology ecosystem to incorporate new-age digital capabilities that were increasingly becoming a demanding market proposition. Learn how IBS Software was engaged to own, stabilise, and transform TUI Group’s technology landscape to incorporate newer digital capabilities that influenced market competitiveness.

Helping Korean Air Cargo go digital with iCargo

Korean Air Cargo relied on a combination of core mainframe systems integrated to 35 satellite systems to drive its air cargo business division deliver customers' cargo shipments from origin to destination. Together, the mainframe and the satellite systems held the business logic as well as the data generated by the system integrated with each other on a point-to-point/ ad-hoc manner.

Bookings on the go with custom mobile app development

A leading Middle East airline wanted to cater to a large mobile-savvy customer base with a dedicated mobile booking solution. Learn how IBS helped the customer to deliver a powerful mobile booking experience with dedicated apps for Android and iOS platforms.

Enhancing customer experience for American Airlines through business process risk-based test strategy

American Airlines was on a mission to transform its legacy cargo management technology into a web-based, fully integrated, modern platform. Read on to know how IBS Software empowered acceptance testing for faster and disruption-free through strategic quality assurance partnership.

Transforming Air Cargo Booking Experience for Korean Air Cargo

Korean Air Cargo was on a mission to replace its legacy cargo management system with a state-of-the-art, cloud-based system. The customer wanted to offer vendors and freight forwarders a seamless and personalised web portal to carry out various activities related to cargo booking and tracking. Read the case study to know how IBS built a modern and highly efficient cargo booking portal for Korean Air Cargo, conforming to high usability standards.

Enabling High Velocity Test Data Using Intelligent Automation

A leading Japanese airline wanted to ensure risk-free migration of its legacy passenger service system into a powerful new digital solution. It needed a strategic quality assurance partner who could enable high-velocity test data generation for ensuring all facets of the new solution were certified for quality and rolled out faster into the market. Learn how IBS enabled this seamless migration with high-velocity test data generation through intelligent automation.

Personalising Customer Experience in Dynamic Packaging

The customer was on a quest to offer an enhanced packaging experience for travellers. Read on to know how IBS realised this goal by delivering a highly robust and personalised packaging solution with high levels of customisation and booking options.

Transforming Crew Operations at Lufthansa

Crew member allocation and deployment at Lufthansa used to run in a highly complicated environment that evolved over more than three decades, with components ranging between new and over 40 years old. With growing operational risks and concerns on system extendibility, Lufthansa recognized that replacing the entire platform was key to ensuring business scalability and growth.