Tour & Cruise
The journey from cruise line to total vacation provider
Cruise lines all over the world are aspiring to be total vacation providers and find ways to personalize their engagement with customers across the trip lifecycle. Cruise operators continue to invest aggressively in additional ship capacity to service growing demand and broaden their geographic reach. Similarly, tour operators are focusing on understanding changing consumer behaviours and tailoring more sophisticated product, service, and channel strategies to differentiated, well-defined consumer segments.
IBS Software has over a decade of experience of helping cruise lines package ancillary offerings around their core cruise product and become total vacation providers. Whether you are a global, regional, ocean, river or a niche cruise line, we can help transform your business and make it future ready.