Austrian Airlines selects IBS’ next generation cargo management system iCargo

Kaula Lampur, 04 November 2008: Austrian Cargo, the cargo division of Austrian Airlines, has chosen IBS’ iCargo to replace its legacy cargo management system as well as its cargo revenue accounting system. As a result of this long term deal, iCargo will enable Austrian Cargo’s business growth in the next decade by providing a single efficient end-to-end IT solution for its current and future business needs. With this deal IBS’s next generation cargo management system, iCargo, has made a significant stride in the European market.

Austrian Cargo has opted for iCargo’s hosted version iCargoNet that is based on the latest ‘Software as a Service’ (SaaS) model that is increasingly become popular in the industry due to its simplicity and cost effectiveness. iCargoNet for Austrian Cargo will be hosted at IBS’s state of the art data centre in Trivandrum, India, that will also provide Austrian Cargo’s business users a 24x7 global help desk. Very pleased with Austrian Cargo joining the iCargo family, Akshay Shrivastava, Senior Vice President and Global Head of IBS’ Cargo Line of Business, said - “Today iCargo is the only solution in the industry that addresses all automation needs of a cargo carrying airline in one single homogeneous system, be it traditional airport to airport air cargo management, cargo and mail handling, cargo terminal operation, ULD management, cargo & mail revenue accounting, or cargo revenue management. More and more airlines are seeing immense benefits in such an offering of one system, one architecture, one technology and one vendor, for all their business automation needs. “

Austrian Cargo, which was recently awarded the “Best European Airline 2008" by business magazine LOGISTIK, has opted for iCargoNet to further strengthen its quality of services and to improve upon its process efficiencies while reducing its automation costs.

Commenting on the selection of iCargoNet, Thomas Bernardy, Director Cargo Processes & Systems, Austrian Cargo, said – “we at Austrian are very proud of our efficient processes and our focus on quality of service to our customers. Finding an alternative to our aging systems, that had served us well for a very long time, was a tough task. We are pleased that in iCargo we found a solution that not only met our current and future business needs but IBS also provided us a proven transition path from legacy to the modern technology platform, that too in a very cost effective manner. IBS and iCargo made the task of selecting the IT solution that will enable and support our business in future simpler for us.”

Welcoming Austrian Cargo to the IBS family Chairman & CEO, IBS Group, V K Mathews said, “While we set out inventing future with our next generation solutions, we were keen to provide airlines a viable and attractive option for moving away from expensive and inflexible legacy systems. The decision of a reputed quality airline like Austrian to choose our offering is a true endorsement of our vision and what our solutions offer to the industry”. IBS is a leading global provider of new generation IT solutions to the Travel, Transportation and Logistics (TTL) industry. It has over hundred customers for its range of products and services that manage mission-critical operations of many major airlines, airports, oil and gas companies, seaports, cruise lines and tour operators world-wide. Customers for its cargo solutions include Air New Zealand, All Nippon Airways, Avient Cargo, CargoJet, Kingfisher Airlines, Nippon Cargo Airlines, Northern Air Cargo, and Tokyo International Air Cargo Terminal (TIACT).

About iCargoNet

iCargoNet is a Software as a Service (SaaS) based offering of IBS’ next generation cargo management system iCargo. iCargo has been developed for the air cargo industry in collaboration with six leading cargo carriers of the world, which formed a Core Group of Influence (CGI). Hosted in IBS’ data centre, iCargoNet uses the internet for cost effective global distribution of iCargo functions and advantages to its end users. Powered by a state-of-the-art data center, a 24x7 helpdesk, network managed services and post production support, iCargoNet is a robust, reliable solution that meets the automation needs of any cargo carrier, irrespective of its size and business volumes. iCargoNet is a high performance, scalable and secure solution that provides all the benefits of the most advanced automation solution in a very cost effective manner.

About Austrian Cargo

Austrian cargo is a business division of Austrian Airlines. It is responsible for the air cargo marketing and sales for Austrian, Lauda Air and Austrian Arrows. From its headquarters at the Vienna International Airport, Austrian cargo maintains representations in over 100 countries worldwide. Besides air transport, Austrian cargo runs a dense Road Feeder Services network that connects stations abroad with the hub Vienna.