As the company reaches a landmark anniversary, Founder and Chairman V K Mathews reflects on IBS Software’s ongoing mission to redefine the travel industry.
Trivandrum, 29 September 2022: This month marks the 25th anniversary since IBS Software was founded by V K Mathews, with a team of 55 engineers and a vision to transform the travel industry through digital technology. Over the last 25 years the company has made good on its mission, providing innovative technology to the aviation, cargo & logistics, cruise, hospitality and loyalty industries, supporting businesses to digitise their operations as travel and customer expectations rapidly evolve.
With a workforce of over 3,500 employees spread across 40 countries, IBS Software has not only developed a sophisticated suite of products, it has fostered and encouraged communities of customers and partners to discuss critical topics that inform the development of solutions that make a difference to their businesses. It has grown its customer base since the pandemic, with 14 of the top 20 airlines, six of the top 15 hotel chains and six of the top cruise lines choosing IBS Software to support their digital transformation journeys.
V K Mathews, Chairman, IBS Software reflects: “After 25 years, our goal at IBS Software remains clear; to help businesses grow their revenue and market share, reduce their cost of operation and enable them to offer best-in-class customer experience.
The travel industry was an early adopter of technology, but re-engineering highly used IT systems is complex, and progress has historically been held back by the shackles of legacy technologies. Now, travel businesses must liberate themselves. COVID 19 catalysed a significant shift from supply to demand, putting travellers in the driving seat and a pressure on the industry to offer hyper personalised choices to its customers.
Today, any travel business also needs to be a technology business and IBS Software can help them on that journey as a disruptor and trusted partner for the next 25 years and beyond.”
Hear how VK’s vision to redefine the travel industry became a reality and his predictions for the future in this short video. https://www.ibsplc.com/about/corporate-overview