Hannover, 23 October 2023: TUI Group (TUI) has extended its decade strong partnership with IBS Software, to optimise its Airline IT operations platform, allowing TUI to disrupt its existing business models, enhance scalability and accelerate speed to market – all while enhancing the customer experience.
IBS Software, a leading SaaS solutions provider to the travel industry globally, has a long-standing partnership with TUI to overhaul its IT processes to deliver transformational value. IBS Software currently maintains all 35+ airline backend systems at TUI, across legacy and modern technology stacks.
This renewed partnership will see IBS Software continue to own, operate and enhance TUI’s Integrated Disposition Planning and Statistics product (IDPS), which manages flight planning and control, crewing and rostering, flight operations, maintenance planning, HR, and statistics and reporting across all five of TUI’s airlines. The IDPS platform is a strategic priority for TUI in its mission to build a virtual airline and future-proofing its airlines by finding economies of scale that deliver growth.
Isabelle Droll, Chief Information Officer, Holiday Experience and Corporate & Sustainability, TUI, said, “IBS Software is passionate about developing a strategic approach to optimise our Airline IT operations platform, adapting constantly to our business model. Partnering with IBS Software and utilising its expertise in airline operations and business processes as well as technology has enabled us to realise the full potential of our IDPS system.”
“Our long collaboration with TUI has been marked by mutual trust and exceptional service, resulting in the successful evolution of the IDPS platform to meet TUI’s dynamic business requirements. With this renewed commitment, we look forward to playing a crucial role in enabling TUI’s growth and success in the ever-evolving travel market,” said Latha Rani, Vice President & Head of Service Delivery at IBS Software.
To explore how IBS Software enabled continuous digital transformation at TUI Group through collaborative technology partnership, download the case study here.
About TUI Group
TUI Group is a leading global tourism group and operates worldwide. The Group is headquartered in Germany. TUI shares are listed on the FTSE 250, an index of the London Stock Exchange, on the regulated market of the Hanover Stock Exchange and on the Open Market segment of the Frankfurt Stock Exchange. The TUI Group offers integrated services from a single source for its 21 million customers.
The entire tourism value chain is covered under one roof. This includes over 400 hotels and resorts with premium brands such as RIU, TUI Blue and Robinson and 16 cruise ships, from the MS Europa and the MS Europa 2 in the luxury class and expedition ships to the Mein Schiff fleet of TUI Cruises and cruise ships at Marella Cruises in Great Britain. The Group also includes leading tour operator brands and online marketing platforms across Europe, five airlines with more than 130 modern medium and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels, cruises via successful joint ventures and activities in holiday destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a digital company.
Global responsibility for sustainable economic, ecological and social action is at the core of our corporate culture. The TUI Care Foundation, initiated by TUI, focuses on the positive effects of tourism, on education and training and on strengthening environmental and social standards with projects in 25 countries. It thus supports holiday destinations in their development.