IBS Software (“IBS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, disclose, and safeguard personal data in connection with our websites, products, and services (collectively, the “Services”).

This statement applies to all individuals whose data we process, including users of our websites, clients, business partners, service providers, and other data subjects who engage with us. You may choose not to provide certain information to us, but doing so may restrict your ability to use our Services.

If a separate privacy notice applies to a particular service or data processing activity, that notice will take precedence in case of any conflict.

What Personal Data We Collect and Process

We may collect the following categories of personal data depending on your relationship with us:

• Contact details: name, email address, mailing address, phone number
• Account information: usernames, passwords, login credentials
• Service-related data: data you provide or that we generate during service delivery
• Recruitment information: resumes, education and employment history, references, background checks (if applicable)
• Usage data: IP address, device information, browser type, location data, website usage analytics (via cookies and similar technologies)
• Biometric or sensitive data: such as fingerprints used for secure facility access (where permitted by law)
• Audio/visual recordings: recordings of customer calls, events, or on-site surveillance (with notice or consent)
• Other voluntary data: feedback, support inquiries, survey responses.

How We Collect Your Personal Data

We collect personal data in the following ways:

• Directly from you: when you fill out forms, contact us, apply for a job, or use our Services
• From third parties: such as customers, vendors, recruitment platforms, or public sources
• Automatically: through cookies, analytics, and tracking technologies when you visit our websites or use our Services

Legal Basis for Processing

We process your personal data under one or more of the following legal bases, depending on applicable law:

• Consent: where you have given us permission to process your data
• Contract: to perform the services as agreed in the contract
• Legal obligation: to comply with our legal and regulatory obligations
• Legitimate interest: to operate our business, improve our Services, ensure security, and communicate with you, where such interests do not override your data protection rights

How We Use Personal Data

We use your personal data to:

• Deliver, maintain, and improve our Services, as well as to manage business operations including security and compliance
• Respond to your inquiries and provide customer support
• Conduct recruitment and hiring processes
• Communicate about updates, offers, or relevant information (in accordance with your preferences)
• Comply with legal and regulatory obligations

International Data Transfers

As a global organization, your personal data may be transferred to, stored in, or processed in countries outside your jurisdiction.

Data Processing in India

Much of our software support, development, and maintenance activities are performed by our teams in India. Your data may be accessed and processed in India in the course of providing our Services.

Where personal data is transferred from the European Economic Area (EEA) to India, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission to ensure compliance with applicable data protection laws.

Additionally, we have implemented robust technical and organizational measures, including ISO/IEC 27001 and ISO/IEC 27701 certifications, to protect the security and confidentiality of your personal data.

Data Subject Rights

Depending on your location and applicable data protection laws, you may have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate or incomplete data
• Right to erasure (“right to be forgotten”), where applicable under law
• Right to restriction of processing
• Right to object to certain processing activities
• Right to data portability
• Right to withdraw consent at any time (without affecting prior processing)
• Right to lodge a complaint with a supervisory authority in your jurisdiction

To exercise your rights, contact: This email address is being protected from spambots. You need JavaScript enabled to view it.. You may be required to verify your identity before we respond.

How We Protect Your Personal Data

We implement physical, technical, and organizational safeguards to protect your personal data against unauthorized access, use, or disclosure. These include secure servers, encryption, access controls, and staff training. However, no system is completely secure, and we cannot guarantee absolute protection.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the retention period expires, we securely delete or anonymize the data.

Your California Privacy Rights

We do not and will not sell the personal data of California residents to third parties, as defined under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). California residents may request access to or deletion of their personal data by contacting: This email address is being protected from spambots. You need JavaScript enabled to view it..

Children’s Privacy

Our Services are not intended for children under 16. If we learn we have collected personal data from a child without parental consent, we will delete it promptly. Please contact us if you believe a child has provided us personal data.

Third-Party External Links

We may include links to third-party websites, applications, or plug-ins. By clicking on those links, you may allow third parties to collect or share data about you. We do not control these third-party websites, and this Privacy Statement does not cover the processing performed by them. We suggest you check those third-party websites for more information about how they handle personal data.

Changes to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in legal or regulatory obligations, business practices, or Services. If material changes are made, we will post a notice on our website for 30 days. Your continued use of the Services after the effective date of such changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Statement or how your personal data is handled, you may contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Last updated on 23 December 2025