Empowering modern passenger experiences, airline retailing, and staff travel
Ready to become a digital-first airline?
The travel industry’s technology landscape has long been overdue for a reset and upgrade. Complex legacy systems are ubiquitous and hinder airline agility, flexibility, and evolution. It’s time for the rich consumer experiences and digital strategies that drive success, innovation, and efficiency in so many other industries to spill over to travel.
iFly is an open, cloud-native, and digitally-native airline platform for intelligent omni channel retailing, distribution, partner integration, and staff travel. Designed from inception with native offer and order management principles, iFly revolutionizes airline retailing, servicing, and business processes.
With open APIs, dynamic rules engines, and data-driven customer profiles at its core, iFly packages personalized air and non-air offers across traveler touchpoints throughout the journey. IATA NDC and One Order certified, the platform supports modern sales and distribution across channels and streamlines end-to-end passenger processing.
Insights

Machine Learning applications that boost airline ancillary revenues through personalized offers, today

The journey to delivering customer value with modern retailing based on offers and orders

Achieving Real Dynamic Pricing in Air Travel

Artificial Intelligence and automation in airline contact centers

A roadmap for airline distribution, retailing, and pricing

Making airline Interlining with Offers and Orders work
Success Stories
Case Study
Opening new skies for Fly Gangwon with an agile PSS migration
Fly Gangwon evaluated multiple Passenger Services System vendors following SITA's announcement that it would discontinue its PSS business. The airline selected IBS Software's iFly RES PSS, an integrated reservations and departure control system product suite.
Case Study
How SunExpress improved revenue generation opportunities and boosted yield by deploying a unified seat only and tour operator allotment PSS platform
Increasing SunExpress´seat and tour operator revenues through a unified platform How iFly RES helped SunExpress increase revenues, yield, efficiency, and customer satisfaction by migrating from multiple systems for seat only and tour operator allotment sales to a single and fully integrated platform.
Case Study
Bamboo Airways: from start-up to 1 million+ passengers in just 6 months
True to its core principle "More than just a flight", Bamboo Airways' key focus is on creating exceptional customer experiences and achieving high passenger load factors.