An omnichannel digital commerce platform for airline reservations, retailing, and loyalty programs
Airlines want to develop deeper relationships with their travelers and engage them in more meaningful ways across touchpoints, and throughout the travel lifecycle. iFly does just that.
Cutting across passenger services, sales, and loyalty management, iFly helps airlines redefine their commercial strategies. Through cutting-edge digital retailing and personalization capabilities, airlines can now design and deliver enriched traveler experiences that lead to greater customer satisfaction and business profitability.
Airline Passenger Solutions
Enhancing passenger experience, operational efficiency and revenue growth
A natively compliant IATA NDC PSS, with a rich API portfolio that exposes fully NDC compliant booking and DCS functions providing rapid connectivity to content providers, consumers and trade partners.
Making Loyalty More Rewarding
iFly Loyalty is a highly flexible next generation Customer Influencer Platform, that allows airlines to build and draw actionable insights through a 360° customer view, across multiple channels, and enhance their data set within a secure, privacy law compliant environment.
A patent-pending solution, IBS' Advanced Loyalty Fraud Detection and Management system evaluates fraudulent transactions using a combination of statistical methods and machine learning, leveraging a proprietary data analytics platform.
A comprehensive solution for managing loyalty program partners, helps to achieve shorter partner onboarding times through easily configurable business rules.
Enable airlines to streamline all major areas of customer interactions and provide competitive advantage by seamlessly integrating people and processes in order to engage customers better.
A comprehensive solution to convey your proposition in a more meaningful and personalized way, enables you to run end-to-end campaigns from planning, to execution to post-campaign analysis.
The Smart Analytics and BI offering can empower you to understand your customer segments & behaviour and business trends.
Our Mobile Engagement Solution enables smarter loyalty and marketing experience through digital handshake of your brand and customers.
Subscribed frequent flyer base of more than 70M
Integrated with 2000+ loyalty partnerships across 25+ industries
Over 1 billion earn and burn transactions processed annually through the solution
Full compliance with 3 major airline alliances. Star Alliance, oneworld & SkyTeam
Domain Solutions for Digital Transformation
Creating value for customer by applying novel technology solutions to meaningful business problems.