Empowering airports

Enabling superior operational and retail performance with innovative, data-driven airport management technology

Ready to reimagine airport management?

In addition to growing passenger volumes and shifting traveler profiles, airports are grappling with a host of challenges to ensure optimized operations, sound revenue and cost management, and seamless traveler experiences. Given the interlinked nature between aeronautical operations and airport commerce, unified visibility is key to airport profitability.

iAirport is a cloud-native platform that simplifies airport management with data-driven solutions that instill a modern, proactive, and collaborative approach for unparalleled operations and retail performance. Powering some of the world´s busiest airports, iAirport provides a comprehensive, end-to-end view of critical airport activities and insights-driven recommendations.

Discover how iAirport Operations can help you improve decision-making, recover from disruptions faster, and drive efficiency, and how iAirport Marketplace boosts financial performance through personalized retail.

iAirport Operations

A cloud-native solution that boosts on-time performance by empowering Airport Operational Control Centre (AOCC) users with a unified real-time view of airport activities and actionable insights based on comprehensive data. Leveraging sophisticated AI/ML algorithms and a highly configurable rules engine, the solution optimizes resource allocation and efficiency through proactive recommendations and unprecedented automation. A flexible orchestration engine enables seamless collaboration and systems integration, ensuring all stakeholders across the ecosystem have access to the latest and most accurate information.

Key benefits:
  • Unify airport operations management from planning, scheduling, and day of ops to billing
  • Enable seamless stakeholder collaboration with shared, real-time visibility
  • Improve decision-making, efficiency, and on-time performance with advanced data science
  • Capture turnaround milestones instantly with user-friendly web-based and mobile access
  • Align with strategic objectives with modular SaaS deployment
  • Reduce IT CAPEX and total cost of ownership with cloud-native technology

iAirport Operations Modules

The iAirport AODB functions as the central nervous system for airport operations, seamlessly integrating with both internal and external data sources. It consolidates data from diverse origins into a singular, authoritative source. Additionally, it furnishes real-time information to various stakeholders at the airport, ensuring heightened awareness of ongoing activities. iAirport ensures accurate and high-quality operational information by employing robust data validation and prioritization mechanisms, allowing only trusted sources to contribute. With real-time alerting features, the system promptly notifies relevant stakeholders, facilitating timely decision-making.

Beyond its integrative role, iAirport exhibits the capacity to forecast demand and anticipate disruptions through advanced AI/ML models and historical data analysis. This positions it as the preferred system for AOCC users, facilitating the seamless orchestration of airport operations.

Featured benefits:

  • Web-based system ensuring access to all required airport stakeholders
  • At a glance status of all airport resources
  • User configurable dashboards & views for better tracking of flights
  • Demand & delay prediction using ML algorithm and historical data
  • Suitable for airports of all sizes hub and regional airports
  • Cost-effective for airport groups as well - single deployment offers multi-airport support.
  • Accelerated implementation – Industry standard interfaces ensuring quicker go-live
  • Employing cutting-edge message processing - demonstrated a capability to handle 300,000 aviation messages daily with an impressive matching rate of 99.97%

iAirport Marketplace

A dynamic e-commerce solution that helps airports leverage their partner ecosystem to grow online and offline revenues through personalized engagement with passengers at the airport and beyond. Built on a cloud-native platform, the solution's extensive self-service capabilities enable airports to quickly integrate partner products and services, expanding their value propositions to passengers. Comprehensive analytics supported by sophisticated AI models enable personalized offers, experiences, and engagement to drive passenger traffic to online and offline stores, boosting conversion and maximizing airport space utilization.

Key benefits:
  • Boost non-aero revenue before and at airport arrival by expanding your partner network
  • Onboard partner products and services quickly through extensive self-service capabilities
  • Maximize retail control with flexible workflows
  • Leverage unified data to unlock personalized retailing online and offline
  • Drive traffic to physical stores through digital channels and optimize asset utilization
  • Maximize revenue through demand-driven pricing of services using deep learning
  • APIsGenerate IT cost-efficiency with SaaS deployment and cloud-native technology

iAirport Marketplace Modules

Airport controls all Marketplace-related activities through this dedicated portal. It provides airports with access to workflows for adding partners and approving products and offers launched by them. Detailed analytical dashboards and reports allow close monitoring of end-to-end retail activities at the airport. Retail cockpit allows airports to launch airport-wide offers on total purchases at the airport by customers to improve their overall spend at the airport. Creation of customer segments using underlying data allows airport to manage offers that target specific groups of customers, such as repeat customers or create packages that include products and services from multiple shops to get more revenue per purchase.

Insights

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