Overview

Omni-channel, intelligent distribution for hotels, attractions and travel sellers

The iHospitality solution suite encompasses a full array of consumer-direct and third-party selling and merchandising tools that are tailored to drive the optimal mix of transient and group business to hotels and attractions.  And with unparalleled experience in integrations and decision support, IBS brings optimal supply sourcing access to travel sellers around the globe, enabling highest quality sales results. 

Hospitality Solutions
Hotel Supplier Solutions

Hospitality Solutions

Hotel Supplier Solutions

From solutions that engage consumers to fulfill their travel dreams, to those that extend the hotel’s sales reach to compelling third-party audiences, the iHospitality suite empowers hotels to take control and find their “sweet spot”.  Cloud-based and flexible, hotels can select iHospitality solutions a-la-carte, or bundle components in the manner that best complements their needs.   Hotels can finally optimize their business mix with powerful transient and group shopping and booking solutions, encompassing direct and third-party channels, tailored to each hotel’s unique distribution and revenue-management strategy.

Hospitality Solutions

Experience Supplier Solutions

Whether affiliated or unaffiliated with a hotel property itself, a destination’s attractions and services are central to the overall guest experience and inextricably intertwined with the travel “dream”.  iHospitality Gateway empowers the suppliers of destination experiences to extend their reach throughout the same powerful network of sales channels where hotel rooms are sold.  Via the Control Center, sellers can configure and manage everything from simple on-property “add-ons” to complex timed and capacity-controlled events.  Whether theme park tickets, golf tee times, sightseeing tours or spa treatments, iHospitality offers extraordinary capabilities to enhance the guest experience.

Experience Supplier Solutions

Features

Categorized Sales

Common criteria allow the experience supplier to reach the right target audience, by matching travel seller’s queries for specific experience types.

Promotions

Experience suppliers can configure and promote exclusive offers to the right guest, at the right point in the purchase path.

Partner Network

In addition to the hotels’ direct channel, experience providers can participate in the iHospitality Partner Network to reach OTAs, tour operators and

Hotel Supplier Solutions

Hospitality Solutions

Travel Seller Solutions

iHospitality Gateway empowers travel sellers around the world with access to an extensive real-time network of hotel accommodations and destination experiences.  Travel sellers who connect with the Partner Network find unparalleled capability to accelerate their time to market while unlocking their full sales potential.

Travel sellers gain real-time access to transient and group ARI (availability, rates and inventory), whether pooled for general sales or specially allocated as “room blocks”.  From the simplest to the most complex rate rules application, the Source Connector interprets and applies sophisticated logic without need for offline and semi-automated processes.  This translates to timely and competitive sales, down to the last room.

Features

Transient and Group segments

The Source Connector allows Travel Sellers to access both transient and group ARI via the same high-performance interface.   Real-time bookings, modifications and cancellations keep dales volume flowing.

Flexible interface

The OTA-compliant XML interface connects the Travel Seller’s platform with thousands of hotels. Travel Sellers can search transactionally, and/or can accept a push of availability, rates & inventory.

Integrated Payments

Via partnership with financial solution provider WEX, Travel Sellers can leverage a fully-integrated payment solution with no coding requirement.  A configurable process manages high-security virtual card assignment and parameters for each transaction.

Partner Network

Travel Sellers can access the Partner Network to source global transient and group supply, supporting their hotel supplier relationship potential and growth. Destination experience suppliers are also accessible through this same network.

Consulting Services

Domain Solutions for Digital Transformation

Solve Customer’s business problems and meet their business objectives using domain knowledge, technology competence and innovation capabilities.

Creating value for customer by applying novel technology solutions to meaningful business problems.

Delivering effective future-proof solutions driven by business outcome.

Long term engagements delivering outstanding value to the customer leading to mutual growth. 

Consulting and Digital Transformation