Empowering airline loyalty management

Enabling new member engagement, revenue, and partnership opportunities for leading airline loyalty programs worldwide.

Unleashing your airline loyalty program's full business potential

Driving member engagement and integrating partner everyday earn and burn opportunities are vital to generating airline loyalty program revenues. A loyalty scheme's underlying technology platform can make or break program management and its ability to realize its full business potential. Too often, airline loyalty leaders scrap or dilute innovative program designs because their systems are too expensive, resource-intensive, and time-consuming to adapt. Or simply unable to support critical capabilities and features.

iLoyal is an airline loyalty management platform like no other. Its modern cloud-based architecture, built with a micro-services approach, is highly configurable and scalable, allowing loyalty leaders to sidestep painstaking systems customizations. Its flexible and open set-up enables easy partner integration and agility to quickly launch, test, monitor, and adapt innovative offers to market. Intelligent tools and 360-degree customer analytics facilitate the launch of highly segmented, targeted, and personalized B2B and B2C campaigns. Delivered through a SaaS model, airlines can benefit from full platform integration with low operating costs or a modular best-of-breed components approach.

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Insights

Deploying next-generation airline loyalty programs

This white paper explores how highly configurable loyalty platforms, developed on modern cloud architectures, drive program innovation; fast time to market; deeper member engagement; business and revenue growth; agile partner integration; and operational cost-efficiencies.

Fighting fraud in airline loyalty programs

Fraud is a costly and growing problem for airline loyalty programs that put financials and reputation at risk. Find out how AI-driven fraud prevention technologies can help protect your airline, program members, and partners.

Unlocking airline loyalty opportunities across untapped segments

Airlines typically don´t have structured loyalty programs for small and medium-sized enterprises (SME) like they do for large corporations. Find out how to convert SME segments into scalable and profitable loyalty opportunities.

Improving airline loyalty currency value

With so many loyalty programs competing to be top of wallet, a strategic approach to creating a valuable currency is critical. This eBook explores four low or no-cost ways to improve the value of airline loyalty currencies.

Five ways a flexible cloud platform drives business success for loyalty leaders

Launching new business ideas or adapting program designs in airline loyalty are only as viable as the underlying technology can support them. Too often, airline loyalty leaders face painfully long, resource-intensive, and costly systems customizations to get new ideas off the ground or integrate new partners into the ecosystem.

Five steps to accelerate member acquisition

A flying audience is a prime target for new member acquisition; at no other time will they be so exposed to an airline´s marketing channels. This eBook explores five essential steps to convert your flying customers into loyalty program members.

Success Stories

Case Study

The Eastern Miles story, largest system migration in loyalty

Following its merger with Shanghai Airlines, China Eastern Airlines faced the mammoth task of consolidating 30+ million members under its Eastern Miles loyalty program. Find out how iLoyal helped convert Eastern Miles into an operationally efficient profit center.

Case Study

Bamboo Airways: from start-up to 1 million+ passengers in just 6 months

True to its core principle "More than just a flight", Bamboo Airways' key focus is on creating exceptional customer experiences and achieving high passenger load factors.

Marquee Customers

Our Loyalty Management Offerings

Find out how a winning technology platform can boost your growth.

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