Empowering airline loyalty management
Unleashing your airline loyalty program's full business potential
Driving member engagement and integrating partner everyday earn and burn opportunities are vital to generating airline loyalty program revenues. A loyalty scheme's underlying technology platform can make or break program management and its ability to realize its full business potential. Too often, airline loyalty leaders scrap or dilute innovative program designs because their systems are too expensive, resource-intensive, and time-consuming to adapt. Or simply unable to support critical capabilities and features.
iLoyal is an airline loyalty management platform like no other. Its modern cloud-based architecture, built with a micro-services approach, is highly configurable and scalable, allowing loyalty leaders to sidestep painstaking systems customizations. Its flexible and open set-up enables easy partner integration and agility to quickly launch, test, monitor, and adapt innovative offers to market. Intelligent tools and 360-degree customer analytics facilitate the launch of highly segmented, targeted, and personalized B2B and B2C campaigns. Delivered through a SaaS model, airlines can benefit from full platform integration with low operating costs or a modular best-of-breed components approach.
Following its merger with Shanghai Airlines, China Eastern Airlines faced the mammoth task of consolidating 30+ million members under its Eastern Miles loyalty program. Find out how iLoyal helped convert Eastern Miles into an operationally efficient profit center.
As part of its process to join the Star Alliance, this major airline had to adapt its systems strategy to meet the demanding membership requirements. Find out how iLoyal interfaced the airline's loyalty system with other Star Alliance partner systems and ensured strict compliance.
True to its core principle "More than just a flight", Bamboo Airways' key focus is on creating exceptional customer experiences and achieving high passenger load factors.