Empowering airline retailing
Ready to retail and enhance the traveler experience?
With legacy technology, processes, standards, and mindsets, the current airline IT landscape inhibits modern consumer experiences and restrains business operations. Within this complex systems patchwork, airlines have long sought greater agility, customer-centricity, commercial freedom, and process simplification to unlock their full potential.
iRetail leverages modern and cloud-native technologies and concepts to facilitate customer and business interactions so airlines can accelerate innovation go-to-market. With offer and order management principles at its core, iRetail leverages data to dynamically create and distribute personalized offers across channels while simplifying back-office processes from fulfillment to reporting.
A modern architecture supported by Open APIs and AI-driven tools maximizes profitability by facilitating partner integration, value-based traveler engagement, and performance analytics.