iTravel Cruise is the next-generation reservation system designed to address the current and emerging needs of the Cruise industry. iTravel Cruise provides a comprehensive set of solutions that enables end-to-end processes (from planning to operational accounting) of Cruise Companies. In line with our deep conviction that there exist significant opportunities to redefine how the cruise industry services its customers, the vision of iTravel has been coined as “Redefining Travel Business”. In an era of travel convergence, where different constituents of the travel ecosystem are throwing up solutions that appear to be highly similar in nature, cruise companies require several market-leading capabilities for differentiation. This requires smarter technology with iTravel at its core.
Enables a cruise company to personalize its engagement across the trip lifecycle.
Multiple Business Model Support
iTravel supports multiple business models, from selling with or without value addition a range of products from FIT products to different shades of packages such as Tailor Made packages, Escorted Tours, Dynamic Vacation experiences etc.
Business & Customer Context Driven
Enables policy execution based on business and customer context.
Flexible Selling Platform
iTravel comes with a sophisticated selling platform that can sell from both internal and external pools of inventory.
Unconstrained Access to Digital Content
Enable your enterprise to efficiently connect product sources through the Aggregation Engine.
Advanced Search Techniques
New strategies like Scoping & Prioritization Rules improve search relevance and yield while reducing search response times.
Dynamic Inventory and Pricing Management
Ensure synchronization between demand and supply through advanced, interactive digital dashboards that provide real-time response and instant updates.
High Productivity Set-up Apps
iTravel comes with several productivity tools ranging from mainly Intelli-boards (which provide the ability to see decision drivers and make changes to operations from one screen) to excel uploads for products, contracts etc., which significantly reduce set-up time.
Dynamically define contexts and actions on occurrence of the context.
Smart Workflow Engine
User definable workflows provide operational efficiency in managing the business operations of a cruise company.
Hear from our Business Leader
Asish Z Koshy, Associate Vice President & Head, Travel & Cruise talks about the next generation solution iTravel for Cruise.
The cruise industry was talking about reaching 80 million passengers. The growth is going to be predominantly driven by countries like China and India. So you require new distribution channels and especially when cruise line cater to different ancillary products, you need to have unconstrained access to various sources of supply...