Overview

An omni-channel commerce platform for airlines

For our airline customers, we provide a broad portfolio of software products and services that address a wide range of mission critical and key business operations. Our product portfolio is suitable for carriers of all sizes and business models – full service, low cost, hybrid, and charter carriers, as well as capable of supporting business model changes.

Airline Passenger Solutions
Airline Passenger Solutions

Airline Passenger Solutions

Enhancing passenger experience, operational efficiency and revenue growth

A natively compliant IATA NDC PSS, with a rich API portfolio that exposes fully NDC compliant booking and DCS functions providing rapid connectivity to content providers, consumers and trade partners.

The complete staff travel solution designed for full service, low cost, and hybrid carriers – including ticket-enabled & ticketless carriers.

Loyalty Management

Making Loyalty More Rewarding

iFly Loyalty is a highly flexible next generation Customer Influencer Platform, that allows airlines to build and draw actionable insights through a 360° customer view, across multiple channels, and enhance their data set within a secure, privacy law compliant environment.

A patent-pending solution, IBS' Advanced Loyalty Fraud Detection and Management system evaluates fraudulent transactions using a combination of statistical methods and machine learning, leveraging a proprietary data analytics platform.

A comprehensive solution for managing loyalty program partners, helps to achieve shorter partner onboarding times through easily configurable business rules.

Enable airlines to streamline all major areas of customer interactions and provide competitive advantage by seamlessly integrating people and processes in order to engage customers better.

A comprehensive solution to convey your proposition in a more meaningful and personalized way, enables you to run end-to-end campaigns from planning, to execution to post-campaign analysis.

The Smart Analytics and BI offering can empower you to understand your customer segments & behaviour and business trends.

Our Mobile Engagement Solution enables smarter loyalty and marketing experience through digital handshake of your brand and customers.

Loyalty Management
Subscribed frequent flyer base of more than  70M

Subscribed frequent flyer base of more than 70M

Integrated with 2000+ loyalty partnerships across 25+ industries

Integrated with 2000+ loyalty partnerships across 25+ industries

Over 1 billion earn and burn transactions processed annually through the solution

Over 1 billion earn and burn transactions processed annually through the solution

Full compliance with 3 major airline alliances. Star Alliance, oneworld & SkyTeam

Full compliance with 3 major airline alliances. Star Alliance, oneworld & SkyTeam

Consulting Services

Domain Solutions for Digital Transformation

Solve Customer’s business problems and meet their business objectives using domain knowledge, technology competence and innovation capabilities.

Creating value for customer by applying novel technology solutions to meaningful business problems.

Delivering effective future-proof solutions driven by business outcome.

Long term engagements delivering outstanding value to the customer leading to mutual growth. 

Consulting & Digital Transformation