The next-generation solution suite for on-board property, passenger and personnel management
The solution suite for smart ships with smart cabins improving the guest experience and enabling efficiency across onboard operations for cruise lines. It integrates closely with CRM and Reservation Systems to provide functionality that meets the demands of a cruise line to maximize its clients' satisfaction & revenue and provide immediate access to real time data across the whole fleet.
iTravel Onboard, a fully web-based solution suite for on-board property, guest and personnel management, reflects this industry evolution. Designed as a tightly coupled series of modules that integrates closely with CRM, Loyalty and Reservation Systems. iTravel Onboard provides a scalable functionality that meets the demands of a cruise line to maximize its clients' satisfaction & revenue, and provide immediate access to real-time data across the whole fleet, allowing effective product planning and marketing decision support. It provides for a secure vessel operating environment and tools, to ensure that the quality of the passengers' onboard experience is best in class.
Fully integrated with reservation and CRM systems, iTravel Onboard’s PMS system is built specifically for the cruise industry to deliver personalized guest experiences and relies on automation to boost operational efficiency.
One click Check-in
Fast Check-in for passengers on an online or offline mode using a variety of devices like laptops, mobile or tablets to avoid queues and improve guest satisfaction.
Activities & Shore Excursions
iTravel Onboard’s Shorex capabilities allows for easy tracking, managing and booking shore excursions, events, and services on-board to increase revenue per passenger.
Point of Sale (PoS)
Supporting a cash-free environment on-board, iTravel Onboard's point-of-sale systems can be installed at food & beverage, retail, medical and spa outlets to enable sales through RFID devices, on-board key cards or credit cards.
iTravel Onboard covers the entire spectrum of on-board activities and operations dealing with Souls on-board. Designed using a ‘Mobile First Approach’, the solutions are tablet & mobile based and enable the crew to adapt to the needs of the guests onboard and render exceptional services, while optimizing critical operational processes.
iTravel Onboard’s Crew management module enables simplified crew scheduling including comprehensive recruitment procedures and storage of employment records, crew safety & operational certification tracking.