Trends and insights that shape the industry

Proactive Disruption Management: Accelerating Recovery in Airline Operations

How the real-time visibility and collaboration only a cloud-native, single-source platform delivers make all the difference

Disruptions in air travel are inevitable. And when they arise, holistic visibility, operational agility, and seamless collaboration are critical for recovery. Managing the Domino Effect quickly and effectively is essential to mitigating the impact on flight, crew, and hub operations. Failure to do so leads to disgruntled passengers, unpleasant circumstances for crew members, cascading unavailability, and mounting costs.

Unleashing Vietnam’s Potential

Vietnam's aviation industry is experiencing rapid digital transformation to keep pace with evolving consumer expectations and technological advances.

Four key levers for digital transformation success in ocean freight

New technologies continue to transform consumer expectations and the way businesses operate. Keeping up with the pace of change is a challenge for any industry but even more so for ocean freight, which is being held back by a highly complex, fragmented, and layered technology landscape. 

Challenges and Trends of the Brazilian Aviation Sector

As the largest country in Latin America and the fifth largest country in the world, Brazil relies on aviation to connect its territories and keep businesses moving. To understand the current state of the aviation industry in Brazil, the challenges faced by the airlines in the region and most importantly, the opportunities for growth, IBS Software commissioned journalist Fabio Steinberg to write a comprehensive report that shines light on the Brazilian aviation industry.

AI-driven price determination - a phased approach to continuous pricing

Airlines have long been looking to apply continuous pricing to increase sales conversion and optimize revenues across channels. But legacy systems based on limited Reservation Booking Designators (RBD) constitute a longstanding challenge to achieving airline pricing objectives. It doesn’t have to be that way anymore.

Four key levers for large-scale digital transformation success

As the travel industry aims to become more customer-centric, agile, efficient, and collaborative, airlines are in the midst of critical digital transformation initiatives. Planning and deploying a large-scale transformation to achieve desired outcomes can be complex. But understanding the impact and required changes to business processes, operations, and organization is often more challenging.

How unbundling and re-bundling enable personalized guest experiences and increased revenues in hospitality

Aiming to replicate the modern retailing and personalization practices and techniques from other sectors, the travel industry is in a state of transformation. And hospitality is no exception.

 As hotels and other properties evolve from accommodation providers to total destination services retailers, technology, business, organization, and partnerships need to advance in lockstep. While unbundling the hospitality offer is the first step to finer product segmentation, data and dynamic packaging technology are the game-changers to delivering personalized offers that deliver value to guests and increased revenues for properties.

Indonesia’s Aviation Market: Emerging Stronger in a Post-COVID World

This paper is a follow-up to the white paper that we published in December 2021 – “Indonesia’s Aviation Market: Emerging stronger in a post-COVID world.” The initial paper analyzed how the pandemic has impacted the Indonesian market and the opportunities for Indonesian carriers to emerge stronger in the post-pandemic world. With borders now open again and all travel restrictions (both domestic and international) lifted, the market is now well on its way to recovering. 

How modern technology can simplify a highly complex cruise line IT landscape

The changing face of cruise line audiences and increasing technological savviness across consumers of all age groups need to be accompanied by modern IT architectures. A snapshot at the current cruise line technology landscape reveals a fragmented patchwork of legacy shore-side and ship-side systems that hinder the industry's digital transformation.