Trends and insights that shape the industry

How modern technology can simplify a highly complex cruise line IT landscape

The changing face of cruise line audiences and increasing technological savviness across consumers of all age groups need to be accompanied by modern IT architectures. A snapshot at the current cruise line technology landscape reveals a fragmented patchwork of legacy shore-side and ship-side systems that hinder the industry's digital transformation.

Embracing artificial intelligence for upstream logistics excellence

Artificial intelligence is now helping energy & resources companies to reinvent the upstream workforce and material supply chain with data-driven supply chain insights, intelligent demand forecasting, advanced logistics optimization and accurate predictions, while supporting the low-carbon energy transition. A paradigm shift is taking place as the industry embraces self-learning and self-optimizing models to improve the supply chain performance after facing unprecedented challenges from COVID-19.

Deploying next-generation airline loyalty programs

For loyalty leaders, there´s little worse than coming up with a great idea that will add value to program members and generate revenues for the airline and its partners, only to find out that their technology infrastructure won´t support it. This is a problem many airline loyalty leaders face, including one of the authors of this white paper in a former role at a leading airline. Legacy technology architectures, whether in-house or from vendors, are often the root cause of these frustrations. Sometimes, loyalty leaders don´t even realize this. The rigidity of monolithic systems translates into costly and time-consuming customization projects that take an army of IT experts to deliver.

Managing change in airline operations with crew pairing optimization

Crew planning and optimization are central to any airline´s operations, cost management, and customer service delivery. Typically, airlines assign thousands of employees to hundreds of flights with aircrafts varying considerably in size, equipment, and configuration. Crew skills, experience, and preferences must be considered, along with company policies, union rules, and labor regulations.

Revenue Growth Strategies for Workforce Camp Accommodation Providers

There has never been a more important & critical time for Workforce Camp accommodation providers to have a concrete action plan in place, to win back the confidence of the guests and their clients. Maintaining high standards of safety, health and hygiene measures is going to be one of the significant challenges. It is essential to revisit the service offerings, continue planning for the future as well as take steps to drive faster recovery to stay competitive. Workforce Camp accommodation providers need to develop a comprehensive mitigation plan and digital strategies. It is highly critical to revamp revenue growth strategies by improving the services & offerings.

Software Acceptance - A Recipe for Success

Delivering a software product that drives your business outcomes is always a challenge. Assuring in-built quality from inside-out and outside-in perspectives is key to any transition and transformation. A transformational program is successful only when the user accepts the product as fit for purpose. Effective acceptance testing expedites this process and should be treated as a strategic quality initiative rather than a dispensable cost or an afterthought.

A Digital Approach to Airline Disruption

Cancellations, delays, diversions – commercial aviation moves to the constant beat of irregular operations (IROPS) and other disruptions. Each year the cost of disruption to airlines and their customers runs into an estimated $60 billion. IROPS pose a constant challenge to profits and maintaining customer satisfaction. Survival amid these challenges requires the right technology and effective communication between personnel.

Digital Innovations to Automate the Mining Supply Chain

The global mining industry is facing unprecedented challenges from COVID-19, volatile commodity prices, and carbon neutrality commitments. Digital innovations on supply chain automation could provide the breakthrough for improvement in mining efficiency and productivity, lowering operating costs, and providing a safer working environment. Robotics Process Automation (RPA) tools and touchless technologies automate routine jobs, bring real-time visibility and control over mining operations. Automation also eliminates duplication of jobs, reduces operating costs, generates advanced data analytics, and frees up time for professionals to focus on decision making, solving problems, and improve communications.

Driving revenue amid COVID-19: How can airlines survive the new normal?

The post-COVID road to recovery won’t be without its challenges for airlines as they work hand in hand with regulatory bodies and governments worldwide to enable a sustainable growth trajectory from the present slump. While airlines across the globe ponder over ways to reduce costs, they also need to focus on generating revenue from their operations to sustain the business. Airlines will need to innovate in order to remain relevant in these tough times, and they need to look beyond their own product horizons to stimulate demand and start the long road to recovery.