Collaborative Disruption Management

A consolidation is taking place in the airline industry, with multiple airlines coming together as groups for strategic reasons.This happens either through capital acquisition or marketing partnerships, whereby the brand identity of each airline is maintained whilefleets and crews are managed by the group. Schedules are harmonized and coordinated amongst the group members, allowing passengers tosmoothly connect from one member airline to another at the respective individual hub.

Each group still has a number of operations control centers (OCC) which deploy a mix of IT systems for schedule management, flight planning, operations and maintenance control, hub management and crew tracking. Bringing together the IT systems of all members of the group in the present shape could have disastrous results because there is a diverse array of applications which operate in silos and do not communicate with each other effectively.

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