Advanced Loyalty Fraud Detection Using Machine Learning

A recent report found that airline loyalty programs worldwide are composed of 288 million active members, collectively earning around 3.5 trillion points per year1. For the top ten airline loyalty programs alone, these points are equivalent to a value of over $90 billion, with estimates for the total worth of all programs running well into the $100 billion mark.

Though exchanged as currency for flights and other goods, consumer research has shown that program members do not apply the same care and protection to loyalty points as they do to their money. Combined with an ever-changing eCommerce landscape, this liability presents fraudsters with a bountiful target for exploitation.

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