Trends & Insights that define the industry

Driving revenue amid COVID-19: How can airlines survive the new normal?

The COVID-19 pandemic has been the single largest disruptor in commercial aviation history. With most airlines forced to downsize operations, revenues have been severely impacted and unfortunately some brands are facing difficult times. As global travel restrictions start to adjust and ease slowly, we take a look at how airlines can entice passengers to take to the skies again and how to leverage technology and existing tool sets to maximize opportunities

How travel agents can stay competitive with NDC

Global distribution system (GDS) is a widely used source for travel agents to shop and book airline fares for their customers. While GDS services, tools, and offerings have grown over the years, it is important to reflect whether alternate options are also available for travel agents.

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