Trends and insights that shape the industry

Four key levers for large-scale digital transformation success

As the travel industry aims to become more customer-centric, agile, efficient, and collaborative, airlines are in the midst of critical digital transformation initiatives. Planning and deploying a large-scale transformation to achieve desired outcomes can be complex. But understanding the impact and required changes to business processes, operations, and organization is often more challenging.

Indonesia’s Aviation Market: Emerging Stronger in a Post-COVID World

This paper is a follow-up to the white paper that we published in December 2021 – “Indonesia’s Aviation Market: Emerging stronger in a post-COVID world.” The initial paper analyzed how the pandemic has impacted the Indonesian market and the opportunities for Indonesian carriers to emerge stronger in the post-pandemic world. With borders now open again and all travel restrictions (both domestic and international) lifted, the market is now well on its way to recovering.