Trends and insights that shape the industry

Challenges overcoming the pandemic and opportunities to emerge stronger for Indonesia's aviation sector

Indonesia was one of the world’s fastest-growing domestic markets prior to the pandemic, quadrupling in size from 2004 to 2018. The COVID-19 pandemic severely impacted Indonesia’s airline industry. More so, onerous requirements and a lack of standard travel protocols, with huge variation depending on the province or city, have hindered Indonesia’s domestic recovery. But every challenge comes with an opportunity and Brendan Sobie, a leading aviation analyst, believes that Indonesia is well-positioned to recover and emerge stronger.

Find out how in this complimentary white paper commissioned by IBS Software.


  • The domestic market should reach 100% of pre-COVID levels by mid-2022, at which point at least 70% of Indonesia’s population is expected to be fully vaccinated
  • The market should exceed 100 million passengers within the next few years and get back on a growth trajectory that could result in 200 million passengers by 2030
  • Indonesia would benefit from a standard set of travel protocols and consensus within the federal government as well as with all local government units
  • Digitalization and retailing are important for airlines, but how these evolve in Indonesia may not follow global trends given the country´s unique market characteristics
  • Indonesian carriers need to be prepared to change to meet future passenger expectations, particularly in the areas of retailing and also in contactless and digital technologies
  • Digital products and tools can help Indonesian carriers improve their position in the international market and compete more effectively against foreign airlines