Trends & Insights that define the industry

The Future of the Retail Travel Agency Business

Over the past decade and half, seldom has a month gone by without a form of news heralding the demise of the retail travel agency business. CNN reported that there are about 13,000 travel retail locations presently in the United States, down from a peak of 34,000 in the mid-1990s.

How brands respond to travelers using Mobile Technology

Every month, the number of travelers who look for information on their mobile devices is more than 30 million in the UK alone (as a small sample from a developed country)

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