Ashok Rajan

Ashok Rajan is the Chief Customer Officer at IBS Software, leading customer success, implementation, engagement, and value realization across the company's product portfolio. Focused on transforming customer relationships into long-term strategic partnerships by aligning innovation, service excellence, and product strategy to deliver measurable business outcomes.

With over 27 years of experience in the global Travel and Transportation industry, a customer-focused business leader with deep expertise across software development, product design, enterprise transformation, and full P&L ownership. Played a pivotal role in conceptualizing and launching IBS Software's flagship iCargo platform—now the global market leader in air cargo solutions. Under Ashok's leadership, the Cargo & Logistics business evolved into the company's largest and most successful unit.

Also drove key strategic initiatives including M&A efforts that expanded the company's footprint and capabilities. Led large-scale customer implementations, built strong C-level relationships across the aviation industry, and helped shape the company's growth and innovation agenda. Holds a Bachelor's degree in Computer Engineering from the Cochin University of Science and Technology and is a frequent speaker at global air cargo and aviation technology forums.