Airline ops and crew management readiness assessment

Discover what makes an innovation partner the best fit for your operational journey, and clearly define a differentiated technology platform for modernisation.

660,000 new pilots, 710,000 maintenance technicians, and one million cabin crew members will be needed globally over the next 20 years. Modernising ahead of that curve starts with choosing the right partner.

Summary

When modernisation is essential, don't let platform choice paralysis hold you back. This assessment sets out the questions to ask prospective partners across partnership approach, operational readiness, and technical foundation, then walks through a platform review, the use cases that prove it, and the criteria that make implementation succeed.

Work through it to identify your best-fit partnership—and technology platform.

Key findings

• Fragmented operations cost billions — airlines lose $100+ per minute of delay, with 22% of flights delayed by at least 15 minutes, and disruptions cost the industry about $28 billion annually. When aircraft, crew, and network planning operate in silos, airlines cannot execute integrated recovery, turning minor disruptions into network-wide, cascading failures.
• Complex operations pressure cognitive load — staff are increasingly frustrated with and exhausted by repetitive tasks that take up hours of their day. They don't have visibility across complex systems and data, making it near-impossible to proactively and accurately identify issues before they have a ripple effect.
• Competitive edge is lost to manual operations — traditional planning takes up to two months while market conditions change weekly. Airlines cannot rapidly simulate scenarios for new routes or competitive responses, and disruption recovery relies on manual adjustments and institutional experience under intense time pressure.