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Operational excellence through iLogistics

The company's excessive reliance on legacy tools (MS Excel/e-mails) and mechanisms that were employed to manage its day-today logistics operations started taking a heavy toll on its operational efficiencies.

The approval process was primarily manual and mainly handled through e-mail which in turn led to lack of traceability. All these tools required constant manual intervention, and consequently freight tracking ended up becoming a major area of concern for the company.

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