Next-Generation Digital Platforms for the Tour and Cruise Industry
Travel Companies that will thrive in the future will be more customer focused, nimble, flexible and intelligent. IBS’ Tour & Cruise solutions will enable travel companies to build differentiating capabilities and stay increasingly relevant to their customers by leveraging smarter technologies.
Digital Cruise Solutions
The next-generation cruise reservation platform
iTravel Cruise, your one-stop shop to manage every phase of the booking process which enables consultative selling through its innovative sales platform for Call Center and Travel Agents, designed to enhance customer experience and improve sales conversion.
The modern POS system from IBS compliments the digital and physical attributes and creates an efficient checkout process, minimize wait items and enable faster table turn around. With a 360 Deg view of cruise guests, the POS is crucial to forging solid relationships with customers and maximize growth through strategic decisions supported by powerful reporting.
The solution suite for smart ships with smart cabins improving the guest experience and enabling efficiency across onboard operations for cruise lines. It integrates closely with CRM and Reservation Systems to provide functionality that meets the demands of a cruise line to maximize its clients' satisfaction & revenue and provide immediate access to real time data across the whole fleet.
The Guest Navigator app creates a seamless travel experience for cruise line guests by guiding them through the transitional stages of their vacation by anticipating needs and reacting in real time. The mobile app will help cruise lines tap into the growing market of travelers, given their social connectivity and mobile first interactions.
Centralized management of critical operations manned by the crew are optimized by mobile apps specifically designed and developed for the crew. These mobile solutions are well integrated with onboard and reservation data points to ensure safety and regulatory compliance.
Digital Tour Solutions
The most definitive tour reservation system
Designed to address the current and emerging needs of the Travel industry. iTravel Tour provides a comprehensive set of solutions that enables end-to-end processes (from planning to operational accounting) of Travel Companies.
Domain Solutions for Digital Transformation
Creating value for customer by applying novel technology solutions to meaningful business problems.